Post: #51

(01-08-2019 10:34 AM)Aurini Wrote:  Remember how frustrated we used to be with customer service? I miss those days.

All of these tech companies are built around the principle of algorithms, not people. Instead of a marketing department - big data, and generated memes (that's how the "Keep Calm and Keep Raping" shirt got auto-generated for a feminist who constantly googled "rape"). Instead of professionals policing content - 99% of the "Trust and Safety" department is algorithms. And instead of addressing your complaint - fuck you, there are 10 Million other people in the data base, you're irrelevant.

Asocial, asexual, schizoids building an empire of gears.

AirBnb doesn't resemble that description at all.

It's a company with a huge valuation that hasn't gone public yet. They want to steer clear of bad press under any circumstances.

If they get the slightest complaint from a guest or owner, they'll throw money at the problem until everyone is happy.

You can click a couple of buttons on the page and be talking with a human within 60 seconds.

Their service fees are very high. But those high fees also ensure that if you have any kind of customer complaint, they will make it right for you.

In my personal experience, they comped me $200 I had no right to receive, just because I asked them to.

Post: #52

(01-07-2019 09:03 PM)Saweeep Wrote:  The worst bit for me is that someone, somewhere in a grey office must have specifically searched their database for Roosh.

Irrespective of Roosh himself, that's a worrying thing to happen.

Welcome to the modern day "1984 / Big Brother". A sad day indeed.

If AirBnb was actually a cool company, they should be doing the opposite & comping Roosh free stays (not banning him) for all the inspiration he has given some of the guys on here to travel the world in the name of getting laid & maybe even finding love. Indirectly Roosh has probably boosted the company's global bottom line over the years in some ways. Not sure how to measure it, but it's a fun thought to ponder.

Post: #53

(01-08-2019 07:08 PM)Tigre Wrote:  AirBnb doesn't resemble that description at all.

It's a company with a huge valuation that hasn't gone public yet. They want to steer clear of bad press under any circumstances.

If they get the slightest complaint from a guest or owner, they'll throw money at the problem until everyone is happy.

You can click a couple of buttons on the page and be talking with a human within 60 seconds.

Their service fees are very high. But those high fees also ensure that if you have any kind of customer complaint, they will make it right for you.

In my personal experience, they comped me $200 I had no right to receive, just because I asked them to.

PayPal also gave me $10 to sign up back in the day. Drug dealers also give children their first hit for free.

I don't think Airbnb's lax refund "policy" is indicative of its good nature or good sense.

More likely that they have a cesspool of absent and poor procedures and systems in place, and a bucket of surplus investor money to throw at problems to massage the client and customer growth statistics to justify its massive valuation so the owners can achieve their IPO exit event.

As for their human customer service, in 60 seconds you can be talking with a struggling English speaker in the Philippines or Portugal,
whichever is further, who will put you on hold while they ask a manager for what to do and then conveniently hang up on you "on accident".

That is, when Murphy's Law doesn't apply, such as when your apartment is flooded or a stranger walks in, and then the hold time is 2 hours.

Post: #54

(01-09-2019 06:56 AM)Chrome Wrote:  PayPal also gave me $10 to sign up back in the day. Drug dealers also give children their first hit for free.

I don't think Airbnb's lax refund "policy" is indicative of its good nature or good sense.

More likely that they have a cesspool of absent and poor procedures and systems in place, and a bucket of surplus investor money to throw at problems to massage the client and customer growth statistics to justify its massive valuation so the owners can achieve their IPO exit event.

So what value did you add in those first three paragraphs?

Laid waste to a straw man that nobody mentioned, and then circled back to agree with what I said?

(01-09-2019 06:56 AM)Chrome Wrote:  As for their human customer service, in 60 seconds you can be talking with a struggling English speaker in the Philippines or Portugal,
whichever is further, who will put you on hold while they ask a manager for what to do and then conveniently hang up on you "on accident".

That is, when Murphy's Law doesn't apply, such as when your apartment is flooded or a stranger walks in, and then the hold time is 2 hours.

Do you travel? Are you an AirBnb customer?

Can't tell at first glance if you travel or not, because, your rep points...

What happened when you talked to their support? How many times were you on the line with them?

How long were you on hold waiting to speak with a human? Since they actually call you and not the other way around.

Post: #55

Cuan.ru to book apartments in russia

Post: #56

AIRBNB operates in places where they are forbidden. Just google places where they´re not allowed to operate. And afterwards see if they are offering houses there.

Because they are operating under the law in many cases. Like most of this burning cash startups. They need to appease the elite and also keep a low profile. Anything which can bring a spotlight on them is frown upon. They also have the hotel lobby on their back.

Their customer service is shit.

About refunds it´s not BNB who pays them. It´s the hosts. Because they have no entry barriers the supply of hosts allows them to give reason to guests. There are websites dedicated to scam hosts through BNb policy.

Besides pro bono you can hire lawyers quota litis. Basically the lawyer takes care of everything and later instead of receiving legal fees he receives a part of the compensation for damages. You contact the lawyer and say here´s what happened I will give you x% of the compensation but you cover all costs. This might be illegal in some places. So check jurisdiction. You can also do a quota palmaris. Give a bit and rest as compensation. I´ve just hired a lawyer quota litis to collect a debt.

Just guessing and now I´m speculating and have no idea if this is one of the reasons. I would guess BNB is afraid of you using one of their houses to do a meeting.

As a consequence of BNB ban you have been constraint, even though in a minor fashion, on your freedom of movement.

Post: #57

(01-09-2019 09:44 AM)Tigre Wrote:  So what value did you add in those first three paragraphs?

Laid waste to a straw man that nobody mentioned, and then circled back to agree with what I said?

Just pointing out that Airbnb does not deserve to be portrayed in a positive light. As fantome said, "Their customer service is shit."

(01-09-2019 09:44 AM)Tigre Wrote:  Do you travel? Are you an AirBnb customer?

Can't tell at first glance if you travel or not, because, your rep points...

What happened when you talked to their support? How many times were you on the line with them?

How long were you on hold waiting to speak with a human? Since they actually call you and not the other way around.

Yes I travel, internationally, extensively. I am not an Airbnb customer out of principle and prefer to stay in hotels.

However, I am familiar with the vacation rental business, including Airbnb as both an owner and a guest.

I have several examples of Airbnb customer service encounters but can't share them specifically. It should be noted that not in all cases does Airbnb call you, but I do know that they may call you back upon request. This may vary by country.

Post: #58

(01-08-2019 07:08 PM)Tigre Wrote:  

(01-08-2019 10:34 AM)Aurini Wrote:  Remember how frustrated we used to be with customer service? I miss those days.

All of these tech companies are built around the principle of algorithms, not people. Instead of a marketing department - big data, and generated memes (that's how the "Keep Calm and Keep Raping" shirt got auto-generated for a feminist who constantly googled "rape"). Instead of professionals policing content - 99% of the "Trust and Safety" department is algorithms. And instead of addressing your complaint - fuck you, there are 10 Million other people in the data base, you're irrelevant.

Asocial, asexual, schizoids building an empire of gears.

AirBnb doesn't resemble that description at all.

It's a company with a huge valuation that hasn't gone public yet. They want to steer clear of bad press under any circumstances.

If they get the slightest complaint from a guest or owner, they'll throw money at the problem until everyone is happy.

You can click a couple of buttons on the page and be talking with a human within 60 seconds.

Their service fees are very high. But those high fees also ensure that if you have any kind of customer complaint, they will make it right for you.

In my personal experience, they comped me $200 I had no right to receive, just because I asked them to.

AirBNB is dependent on having investor money to burn. Their high valuation is largely a result of having needed to take on lots of money to keep operating, and that is the sole reason for their valuation. This keeps happening until they go public (Like twitter, the investors who can dump stock in the IPO and then its on whatever portion of the public to eat the toxic securities) or they collapse.

Consider Twitter's attitude to users (big freedom) versus twitter's attitude after (big censorship).

As convenient as AirBNB overextends themselves to be, their only net effect now and into the future is keeping less evil competitors from taking off through their cash burning.

Post: #59

Absolutely disgusting. What's next, banning Roosh from Target? Amtrak? Hospitals? If I can ever book something in your name, please don't hesitate to get in touch.

Post: #60

Most tech companies are like that now. I think their long term plan is the "too big to fail". When tech stocks start crashing down to $0 the mainstream public will be begging the government to bail them out or nationalize them. After all I know a ton of people who'ld have a nervous breakdown if Google Map and YouTube and Facebook stopped working all of the sudden.

Post: #61

(01-07-2019 08:26 PM)Roosh Wrote:  I logged into my account today to find this:

Do we have any lawyers on the forum who would be willing to file suit?

I feel like this is an injustice that should be fought. I mean they can slander and lie about the things you say in the media, but in a court of law they can't do that. I have this thought that you could win a big settlement.

Post: #62

Mother Fucking Airbnb...

In a dispute with them ATM

Post: #63

I booked an Airbnb this week.

When I arrived it was nothing like the pictures or descriptions.

I stayed one night and cancelled, thinking FOR SURE Airbnb will refund.

They won't.

I strongly recommend all RVFers book alternatively accommodation. These guys are taking the piss.

Someone can misrepresent a listing, leave the place stinking of piss, and keep your money.

Airbnb think they've got the market locked down and don't need to provide basic service.

Fuck 'em.

Post: #64

I used airbnb regularly until about 2013 or so. These days you usually can find an equal or even better deal on hotels.com, booking.com, expedia, etc. And like some other members already mentioned: having to deal with sucky/dirty/lying hosts isn't really all it's cracked up to be. If I'm not happy with my hotel room I'm usually able to get my way by complaining to the staff or management. And they are also able to supply me with a new room if necessary. Try that with airbnb when you realize that the owner posted false fotos or the place is filthy as fuck.

So it may be for the better, Roosh. Plus why would anyone want to keep giving their hard earned money to an organization that publicly pushes a globalist/feminist agenda?

Post: #65

(01-09-2019 09:53 AM)Philosopher Wrote:  Cuan.ru to book apartments in russia

What we need is a site that rents 2nd bedrooms managed by EE hotties. Mmmmhhhhh... hold on....

Post: #66

If we're talking about the appeal/value airbnb has, I think it has one thing going for it that really has not been challenged by anyone else yet. The medium term rental market. People describe things in short versus long term for rentals, but I don't think many people realize there is a medium demand that is being heavily met by this company.

I'm a big hotels.com fan myself. It is my priority site with airbnb really as a back-up if I find better value on there. What I like about both when booking accommodation is the flexibility of options while also saving money and collecting rewards in hotel's case. However, where airbnb really loses its advantage to me is when 1-2 people want to book a place for a week or less. The consensus I find in every destination is that I don't stay long enough to really crack the deals. Where airbnb is good for short term stays is with big groups of 6-8 people that want to stay in one place for a week or less. Hotels don't have many budget option rooms to accommodate that many people. Most times those people would have to split up into a few rooms and probably not save money doing it.

But, with the rise of nomads, backpackers, remote workers, longer term travelers, and more information and flights to international destinations, people want the option to stay longer somewhere. Almost all hotels do not offer significant discounts for month or longer stays. I have tried in certain places with no luck. Airbnb really gets back ahead here with offering a discount for people who stay a month or longer. There seems to be a sweet spot of 1-3 months that airbnb nails.

Guys on the ground in other countries tell me that after three months somewhere and you know your way around, the advantage starts to disappear again with locals more willing to rent out to people for six months to a year. With the service fees on airbnb and more global exposure to keep prices more friendly to landlords, I'd imagine it gets tough to compete there.

I'm not sure where I stand on the privacy and convenience factor with airbnb. The same complaints above could easily happen renting on the ground. In the US, some landlords ask for credit checks and background checks before renting. Also on the ground, there could definitely be issues you don't know about the place before booking, deposits are sometimes difficult to get back, and there's an increased chance of added fees/bills. But with hotels and local landlords, there's not a big corporate monopoly factor. Even with some chains dominating the hotel market, there are at least other competitors. Airbnb really has no one else keeping them in check besides local cities that might not want them there. Another problem is if you get rejected, the consequences are definitely greater on airbnb shutting you out of more places. With that said though, the latter can happen in certain hotel chains and local renting environments.

Post: #67

(01-07-2019 10:04 PM)Roosh Wrote:  The Airbnb Twitter account reached out to me and asked for my account name. I gave it to them and they said that the "appropriate team" will contact me. Let's see what they say.

Any updates?

Post: #68

File a complaint against Airbnb in the DC Human Rights Commission for denying a public accommodation based on any or all of the listed factors in the DC Human Rights Act. They are very broad, and the complaint process is easy.

https://ohr.dc.gov/protectedtraits

Quote:Protected Traits for Housing, Employment, Public Accommodations and Educational Institutions include:

1. Race: classification or association based on a person’s ancestry or ethnicity
2. Color: skin pigmentation or complexion
3. Religion: a belief system which may or may not include spirituality
4. National origin: the country or area where one’s ancestor’s are from
5. Sex: a person’s gender; sex discrimination includes sex harassment, and discrimination based on pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decisions.
6. Age: 18 years or older
7. Marital status: married, single, in a domestic partnership, divorced, separated, and widowed
8. Personal appearance: outward appearance, but is subject to business requirements or standards
9. Sexual orientation: homosexuality, heterosexuality, and bisexuality
10. Gender identity or expression: your gender-related identity, behavior, appearance, expression or behavior which is different from what you are assigned at birth
11. Family responsibilities: supporting a person in a dependent relationship, which includes, but is not limited to, your children, grandchildren and parents.
12. Political affiliation: belonging to or supporting a political party
13. Disability: a physical or mental impairment that substantially limits one or more major life activities; includes those with HIV/AIDS.

Additional Traits Applicable to Some Areas include:

14. Matriculation (applies to housing, employment and public accommodations): being enrolled in a college, university or some type of secondary school.
15. Familial Status (applies to housing, public accommodations and educational institutions): a parent or guardian with children under 18
16. Genetic information (applies to employment and public accommodations): Your DNA or family history which may provide information as to a person’s predisposition or likely to come down with a disease or illness.
17. Source of Income (applies to housing, public accommodations and educational institutions): origination of a person’s finances
18. Place of Residence or Business (applies to housing and public accommodations): geographical location of home or work
19. Status as a Victim of an Intrafamily Offense (applies to housing): a person who was subjected to domestic violence, sexual assault and stalking
Please note that these definitions are not exhaustive.
20. *NEW* Credit Information (applies to employment): any written, verbal or other communication of information bearing on an employee's creditworthiness, credit standing, credit capacity or credit history.

Post: #69

Maybe your account was deactivated for security reasons? Like not logging for a while? Terms of Service changed many times in the last 2 years. Last year I had to upload a "selfie". Maybe you have to fill a form with a bunch of personal information, take a selfie and god knows what else. It says the account was deactivated, not deleted/banned.

Maybe it's a false positive. But knowing how Silicon Valley works...

If they're banning you, I wonder what is gonna be their excuse. Your beard might be too masculine for them.

Post: #70

I should note that I’ve stopped using them after noticing that I started running into a preponderance or lefty nut jobs as hosts. I had one with an obviously trans “daughter” who wrote me a flame after I only gave em 4 stars on one category.

Post: #71

(01-22-2019 12:19 AM)Sam2 Wrote:  

(01-07-2019 10:04 PM)Roosh Wrote:  The Airbnb Twitter account reached out to me and asked for my account name. I gave it to them and they said that the "appropriate team" will contact me. Let's see what they say.

Any updates?

They're giving me the silent treatment.

Post: #72

Airbnb and regular hotel prices have now converged. It was good at the beginning, though.

Post: #73

booking.com much better anyway

Post: #74

(01-08-2019 10:34 AM)Aurini Wrote:  Remember how frustrated we used to be with customer service? I miss those days.

All of these tech companies are built around the principle of algorithms, not people. Instead of a marketing department - big data, and generated memes (that's how the "Keep Calm and Keep Raping" shirt got auto-generated for a feminist who constantly googled "rape"). Instead of professionals policing content - 99% of the "Trust and Safety" department is algorithms. And instead of addressing your complaint - fuck you, there are 10 Million other people in the data base, you're irrelevant.

Asocial, asexual, schizoids building an empire of gears.

Respectfully disagree. Big Data is largely a marketing buzzword. If Big Data were really ready for primetime why do you keep getting retargeted for stuff you've already bought? Why does YouTube's AI serve you the same old shit over and over? Why does Linkedin's job search perform so poorly? And these are tech companies which are supposedly on the cutting edge which could make good money if they could make it work. If you've been inside tech you know it's bullshit.

Post: #75

I was banned from AirBnB as well for leaving a "racist" review on an apartment.

Story: First time in Johannesburg, found a studio with only 5 star reviews for a low price. I book it. When I drive to the apartment I end up in probably the shadiest neighbourhood I've ever seen with my own eyes (I read later that it's Johannesburg's most dangerous neighborhood, called Hillbrow). I leave a review saying: "Nice apartment but be very careful as the area is very sketchy. There is no parking so you may have to walk. If you're not black it'll be even worse as you will stick out like a sore thumb".

My review was deleted and later on my account.

By the way, if you don't want to use AirBnB then you can try VRBO. Also booking.com has a lot of the same properties as AirBnB does. Just filter your search to "apartments" only. It's easier too as you get a booking confirmation right away.